We Are Growing, Every Hour, Reaching Locations, Creating A Community.
We are always interested to meet people who are passionate about what they do. We at BiofuelCircle help integrate the bioenergy supply chain using advanced digital tools. We are proud pioneers of this reliable and dependable digital platform providing a broad range of services to become a true supply chain partner to all those in the bioenergy business. We are driven with an intent to make an impact on the economy, environment, and society. This is meant for all those who are not just willing but ready to join us on this exciting journey. Be a part of the BiofuelCircle team committed to transforming the way bioenergy supply chains work. Write to us at work@biofuelcircle.com
Location
Pune, Maharashtra
Function
Product Development
Educational Background
Postgraduate qualification in Engineering/Management
Position
Experience
1–5 years
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Key Purpose Of The Role:
Key Tasks:
- Train users on platform features and capabilities through classroom, online, and one-on-one sessions.
- Configure and model user business operations on the platform to align with their requirements.
- Create training materials like presentations, documents, and how-to videos.
- Support users in integrating the platform into their daily operations.
- Monitor platform usage and provide guidance on handling various business scenarios.
- Offer innovative workarounds or solutions to resolve user issues.
- Gather and provide feedback to Product Managers on functional gaps and business requirements.
- Work with cross-functional teams to ensure smooth implementation and user satisfaction.
- Experience: Up to 4 years in an application support or SaaS product implementation role.
- Skills:
- Strong listening and problem-solving abilities.
- Effective communication and presentation skills for explaining platform functionalities.
- Comfortable conducting hands-on training sessions and creating user-friendly documentation.
- Knowledge of B2B, Supply Chain Management/Operations processes.
- Traits:
- Proactive and accountable with strong follow-through.
- Ability to work with remote teams and adapt to shifts or travel requirements.
Opportunity:
This role offers a unique chance to work with a fast-growing company at the forefront of India’s bioenergy sector. Gain valuable experience in digitalizing the farm-to-fuel supply chain and collaborate with diverse stakeholders.
Supervision & Collaboration:
This position reports to the Head – Product Development.
Write To:
Health & Safety
Collaboration
Development
Diversity
Work-Life Balance
Creative Leeway
Sustainability
