1. INTRODUCTION

Welcome to BiofuelCircle Pvt Ltd (“Company,” “we,” “us,” “our”). We own and operate the platform available at www.biofuelcircle.com/tn, including our mobile and web-based applications, collectively referred to as the “Platform.” Our Platform facilitates a digital ecosystem for the bioenergy supply chain, providing various services for the buying and selling of biomass, biofuel, and bioproducts (“Services”).
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your personal data on the Platform.
PLEASE READ THIS POLICY CAREFULLY. BY CLICKING
IF YOU ARE USING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU CONFIRM THAT YOU HAVE THE AUTHORITY TO BIND THAT THIRD PARTY TO THIS POLICY. IF YOU DO NOT HAVE SUCH AUTHORITY, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY.
THIS POLICY COMPLIES WITH RELEVANT DATA PROTECTION LAWS AND REGULATIONS.

2. DEFINITIONS

“Users,” “you,” “your”: Refers to individuals, businesses, or organizations using the Platform, including visitors.

“User Content”: Includes data such as photos, product details, and other information uploaded by users.

3. PERSONAL INFORMATION COLLECTED

We collect personal information necessary for providing our Services, including:
Registration Information: During account creation, you may provide your name, address, location, identification numbers, credit information, and bank details.
Website and Social Media: We may collect information from your interactions with our social media pages and comments.

4. NON-PERSONAL INFORMATION

We gather non-personal data to improve your experience, using tools such as Google Analytics to track website usage and behavior. Google Analytics uses cookies to analyze your use of the Platform. You can manage cookie preferences through your browser settings.

5. ACCURACY OF INFORMATION

You are responsible for ensuring the accuracy of the personal information and content you provide. If sharing information on behalf of another person, you must have their consent.

6. USE OF PERSONAL INFORMATION

We use your personal information to:

Provide and improve our Services
Communicate about updates and offers
Share ratings and feedback
Conduct business analytics
Maintain and manage your account
Address technical issues
Comply with legal obligations

7. ANONYMIZED DATA

We may use personal information to create aggregated, anonymized data for research and service improvement. Such data will not identify you directly.

8. DISCLOSURES

We may share your personal information with:

• Administrators: For internal business purposes.
• Affiliates: To respond to your requests.
• Service Providers: Who assist with Platform operations, under confidentiality agreements.
• Joint Marketers: For marketing arrangements, with contractual safeguards.
• Mergers and Acquisitions: In case of business transfer or merger.
• Legal Authorities: To comply with legal requirements or protect our rights.

9. DATA RETENTION

We retain personal information as needed for Service provision and legal compliance.

10. SECURITY

We use secure cloud services to protect your information. However, we cannot guarantee complete security against unauthorized access or data breaches. Please be cautious of phishing scams and keep your account details secure.

11. ACCESSING AND MODIFYING PERSONAL INFORMATION

You can access and update your personal information through your account. If modifying sensitive details like your mobile number or email address, please follow the Platform’s verification process.

12. LINKS TO OTHER WEBSITES

Our Platform may include links to other sites. We are not responsible for their privacy practices. Please review their policies separately.

13. LIMITATION OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages arising from this Policy. Our liability is limited to the extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify us against any claims related to the accuracy of your information, violations of this Policy, or rights of other users.

15. GOVERNING LAWS AND DISPUTES

This Policy is governed by the laws of India. Disputes will be resolved through arbitration in Pune, India, and the courts in Pune will have exclusive jurisdiction.

16. CHANGES TO THIS POLICY

We may update this Policy periodically. Changes will be posted on the Platform, and significant updates will be communicated via email or through the Platform.

17. CONTACT US

For any questions or concerns about this Policy, please email us at info@biofuelcircle.com.